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Customer care, with a personal touch

Whether you’re choosing something for your home or need assistance with an order, we welcome your questions. Contact Carla’s Shop for help with our homeware, tableware, drinkware and lifestyle collection.

Get in touch

Email: Carlasaadlynch@outlook.com
Customer support: Available 24 hours a day, seven days a week.

Choosing a piece

If you have a question about a product, please include its name or a link to the item and the details you would like to clarify. We’re here to help you make a considered choice.

Help with your order

Please include your order number and a brief description of your question. If an item arrived damaged or you received the wrong item, clear photographs will help us understand the issue.

For return eligibility and instructions, please refer to our refund policy before sending an item back.

Thank you for choosing Carla’s Shop. We appreciate the opportunity to help.